HELP & SUPPORT
How often should I wash my Lux hair extensions?
Treat Lux Hair as your own. Please wash your Lux Hair upon arrival using a co-wash under cool to lightly warm water. Please do not wash in hot water. Do not wring out your Lux Hair. Towel blot it and allow to air dry. Do not brush hair while wet. Wash her bi-weekly using the same process once hair is installed. Use products with little to no alcohol. This may dry out the hair. Lightly oil your scalp and Lux hair for a healthy scalp and a fresh Lux Hair look. Use minimal heat too style hair. Apply heat protectant to protect hair from heat damage. Use a satin scarf to protect hair at night. Use a wig brush to detangle hair.
What is the quality of Lux hair extensions?
The Lux Hair difference is felt the moment you run your fingers through your hair. We offer hair in so many different styles and we will custom color your hair to your specifications. This will ensure that your hair will come out perfectly healthy and made especially for you. We aim to please you and will do whatever it takes to impress you, keep you and have you refer us over and over again.
How do I make an Exchange/Return?
Lux Hair is non refundable due to health measures.
How long does shipping usually take?
Shipping usually takes 5-7 business days once payment is received.
How may I contact you?
Please feel free to send us an email at firstname.lastname@example.org